Training Program - Claim Management

Delivered by CCQS

CCQS offers specialized training sessions and workshops on Claims Management tailored for Project Managers, Quantity Surveyors, Engineers, Architects, and students in related disciplines. These training sessions are designed to enhance understanding of claims under construction contracts and equip professionals with the tools to manage, assess, and prepare claims effectively.

Understanding Claims in Construction

A claim is a legitimate request for additional compensation—whether in terms of cost, time, or both—arising from changes in the terms of a contract. Claims can emerge under nearly all forms of construction contracts, with the exception of rare cost-reimbursable contracts with no restrictions.

Training Sessions Overview

Session 1 – Introduction to Contractual Claims

We will explore the essential principles and practical importance of contractual claims within the construction and engineering sectors.

The objective of this session is to provide participants with a clear understanding of what constitutes a contractual claim, the circumstances under which claims arise.

We will examine key types of claims, this session will set the groundwork for managing and mitigating risks associated with contractual disputes.

Introduction to:

  • Head of claims
  • EOT
  • Prolongation Cost
  • Disruption Cost
  • HOOH & Profit
  • Change in Legislation
  • Other Cost Claims
  • Global Claims
  • FIDIC 1999 Contract provisions in relation to Contractual Claims

Session 2 – Overview of Delays and Extension of Time

We turn our focus to one of the most critical and commonly encountered issues in project delivery: delays and the associated entitlement to Extension of Time.

This session will provide a structured overview of the causes of delay, the principles of delay analysis, and the contractual mechanisms that allow for time extensions.

Overview of:

  • Common delay causes encountered on construction projects
  • Critical, Non-Critical Delays And Float
  • Excusable And Non-Excusable Delays
  • Extension of Time (EOT)
    • Purpose of EOT, Contractual
    • Procedural requirements
    • Effect of delay
    • Link between EOT and compensation
    • Procedure for granting EOT
  • Concurrent delay -effect on entitlement to EOT
  • Methods of Delay Analysis
  • Programme and records

Session 3 – Overview of Prolongation and Disruption Cost Claims

This session, focuses on a crucial area in cost-based claims: Prolongation Cost Claims and Disruption Cost Claims.

Construction projects are frequently impacted by delays and disruptions  some caused by the employer, others by external or unforeseen events. When these delays or disruptions are not the contractor’s fault, they may give rise to entitlement to additional costs. Understanding how to identify, evaluate, and present these claims is essential for protecting commercial interests, maintaining cash flow, and ensuring contractual fairness.

We will explore the key categories of quantum claims with examples, including:

  • Prolongation Cost Claims (Time-related Cost)
  • Head office overheads and profit (HOOH & P) claims
  • Disruption Cost Claims

Session 4 – Overview of Other Quantum Claims

This session, we will examine several important, but often overlooked, categories of claims that may arise during the course of a construction project. These claims, while diverse in nature, all relate to the contractor’s entitlement to additional payment due to circumstances that change the commercial balance or operational scope of the contract.

Our focus to a wider spectrum of quantum claims beyond the more frequently discussed prolongation and
disruption costs. We will be covering the following key areas:

  • Claims for payment of interest
  • Legislation Change Claims
  • Other potential Claims
      • Discrepancies between the Contract Documents
      • Design variance Claims under design and built Contract
      • Valuation of Variation
      • Acceleration costs

Who Should Attend:

  • Project Managers
  • Quantity Surveyors
  • Contract
  • Administrators
  • Engineers
  • Architects
  • Students pursuing construction-related disciplines

Benefits:

  • Deep understanding of claims types and their contractual basis
  • Practical guidance on claim preparation and substantiation
  • Improved skills in handling disputes and negotiation

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